Returns, refunds and exchanges are part of doing business online. Only in the United States, Statista estimates that return deliveries will cost businesses $550 billion by 2020, an increase of 75.2% from four years earlier. Also, almost the 41% of shoppers buy with the intention of returning. - written by Shopify. In this episode, let's talk about how we can implement a return policy in our online stores.
Resources
- Andres Alvarez, ED Digital .
