Removing the barrier between a dubious customer and ensuring their purchase depends largely on the dreaded return policy. Continuing with the previous episode, we tell you how you can turn it into a tool to strengthen retention (we also suggest how to design it). This, together with the review of our quality of customer service, guarantees long-term growth and solid business for a long time. What you need to make a good impression with every purchase!
- Andres Alvarez, Digital ED