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UpShip

UpShip

$24.99/month. Free trial available.

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Seamless UPS Shipping Integration for Latin America

UpShip simplifies your shipping process by integrating your UPS account directly with Shopify, allowing you to provide negotiated shipping rates, purchase and print shipping labels, and offer real-time tracking to your customers. Whether you're using UPS default packaging or custom package sizes, UpShip helps optimize your shipping operations with ease.

Get started with a 14-day free trial and streamline your shipping operations today!

Key Features

  • Display negotiated UPS rates at checkout.
  • Print labels directly from the Shopify admin.
  • Use custom packaging tailored to your business needs.
  • Enable real-time tracking and delivery updates.
  • Choose flexible insurance optionsto protect your shipments.

Requirements

  • A valid UPS account is required to access shipping rates and purchase labels.
  • Carrier Calculated Shipping rates must be enabled on your Shopify store for the app to function properly.

Schedule a call so we can discuss your brand’s goals and needs. During our discussion, we’ll happily answer any questions you may have.

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Easily integrate your online store with UPS services, so you can ship products to your customers faster and with greater accuracy.

Why Choose UpShip?

  • Real-Time Tracking & Delivery Updates

    Provide real-time tracking for your shipments, keeping you and your customers informed every step of the way.

  • Use Your Own Boxes

    Customize your packaging with the dimensions you need, ensuring your products arrive in perfect condition.

  • Configure Different Types of Packaging

    Set up multiple packaging options, and UpShip will automatically calculate shipping costs based on the selected packaging.

  • Buy and Print Shipping Labels

    Purchase and print your shipping labels without leaving Shopify, streamlining your shipping process.

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How UpShip Works

  • Install the App

    Click here to install UpShip from the Shopify App Store.

  • Connect Your UPS Account

    Follow our guide to retrieve your UPS credentials.

  • Set Up Packaging

    Configure packaging options and select your default checkout package.

  • Get Accurate Shipping Rates

    UpShip automatically retrieves real-time UPS shipping rates based on your default package selection.

  • Start Shipping

    Purchase and print labels, then manage orders directly from Shopify.

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Key Features

  • Seamless Shopify Admin Integration

    Use UpShip without leaving Shopify‘s admin panel.

  • Flexible Packaging Options

    Add custom packaging dimensions and set defaults.

  • Insurance Preferences

    Choose coverage options that best suit your business needs.

  • Order Management

    View and manage orders efficiently with built-in order syncing.

  • Localized Solutions

    Includes features specific to Latin American shipping regulations.

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Setup Guide

Follow these steps to configure UpShip and optimize your shipping process:

1. Account Setup

  • Enter your Client ID, Client Secret, UPS account number, and the country where your UPS account was created.
  • Enable Test Mode to preview shipping rates without charges on your UPS invoices.
  • Ensure that Carrier Calculated Shipping Rates are enabled in Shopify.

2. Packaging Setup

  • Add unlimited custom packages in addition to default UPS options.
  • Name each package and set specific dimensions (length, width, height, weight).
  • Select a default checkout package, which will be used for shipping rate calculations at checkout.

Note: The selected package at checkout affects estimated rates, but actual shipping costs depend on the selected package when processing the order.

3. Insurance Preferences

Choose from:

  • Included Coverage: Up to $100 USD per package (default by UPS).
  • Full Order Coverage: Insure shipments based on total order value.
  • Custom Coverage: Set a higher coverage amount per shipment.

4. Shipping Label Customization

  • Modify the sender’s name and add required shipping label details based on country regulations.
  • Overwrite the default shipping address if necessary.

5. Order Management

  • Syncs all UPS orders in the Orders section within the app.
  • View detailed order information, similar to Shopify’s order management.
  • Choose the appropriate packaging and quantity before generating the label.
  • Generate invoices with translations for customs requirements in Latin America.

6. Shopify Shipping Settings

  • Go to Settings > Shipping and Delivery in Shopify.
  • Add UpShip as a shipping option for the regions where you intend to ship.

How to Retrieve UPS Credentials

To successfully connect your UPS account to UpShip, follow these steps to obtain your API credentials:

1. Create a UPS.com User Account

  1. Go to the UPS website for your country.
  2. Click on “Sign Up” and fill out the required details.
  3. Save your credentials securely as they will be used later in the setup process.

2. Link Your UPS Account

  1. Log in to your newly created UPS.com account.
  2. Click on your profile and select “Add an Existing Account”.
  3. Provide the necessary details, including: UPS account number, nickname for the account, and billing ZIP code.
  4. Select “Set as Default Payment Method” and verify via email with a PIN code.

3. Request API Access

  1. Navigate to the UPS Developer Portal for your region.
  2. Click on “My Apps”, then select “Add Application”.
  3. Choose the option to integrate UPS services with your business.
  4. Fill out the required fields, including: Company details, and admin contact information.
  5. Select the necessary APIs required for your store: Rating, Authorization (OAuth), Shipping, and Time In Transit.

4. Obtain Your API Keys

  1. After submitting the application, UPS will generate your Client ID and Client Secret.
  2. Store these credentials securely, as they will be needed to connect your account in UpShip.

For more assistance, you can refer to the official UPS API documentation:

If you encounter any issues, please contact us at gabriel@ed-digital.com or call 787-685-2888.

UPS Sales Team Onboarding Form

If you are from the UPS sales team and want to onboard a client, feel free to use the following form to expedite the implementation: https://form.asana.com/?k=XpUvadKbvaYJE4AnSoXp4Q&d=1177104365835157

Pricing Plan

Basic Plan - $24.99/month

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Carrier Calculated Shipping rates must be enabled in Shopify for UpShip to function.

  • Full Access to All UpShip Features

  • Use Your Negotiated UPS Shipping Rates

  • 24/7 Email Support

  • 14-Day Free Trial

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Changelog & Updates

Stay up to date with the latest features and improvements in UpShip.

Version 1.3 - New Login and Features

Added an onboarding checklist to guide users through setup. Implemented token-based login with UPS for enhanced security. Introduced default package selection for shipping calculations. Improved label printing, insurance options, and added disclaimers for countries without domestic shipping.

Version 1.2 - Enhanced International Shipments

Introduced commercial invoice generation to streamline international shipping and customs clearance. Added automatic translation of product titles and descriptions for improved compliance with customs regulations.

Version 1.1 - Improved User Experience

Added package configuration, allowing users to define custom packaging and set default options. Improved shipping rate calculations by factoring in weight, dimensions, and multiple packages to optimize shipping costs.

Version 1.0 - Initial Release

Launched core functionality, enabling merchants in Latin America to connect their UPS accounts with Shopify. Displayed negotiated UPS rates at checkout using Shopify’s Fulfillment API.

Frequently Asked Questions

Do I need a UPS account to use UpShip?

Yes, a UPS account is required to use UpShip. You’ll need your Client ID, Client Secret, and UPS account number to connect your account to the app. If you don’t have a UPS account yet, visit UPS.com to create one.

How can I activate Carrier-Calculated Shipping Rates in Shopify?

Carrier-Calculated Shipping Rates are required for UpShip to function. Here‘s how to enable them:

  1. Shopify Advanced Plan or Higher: If you’re on the Shopify Advanced plan or Shopify Plus, Carrier-Calculated Shipping Rates are included.
  2. Shopify Basic or Regular Plan: You can request Carrier-Calculated Shipping Rates to be added for an additional $20/month, or have it included for free if you pay your Shopify subscription annually.
  3. Contact Shopify support to enable the feature if it isn’t already active.

For more information, visit Shopify’s help center or contact their support team.

Can I use custom packaging with UpShip?

Yes! UpShip allows you to configure custom packaging. You can:

  • Add custom package dimensions (length, width, height, and weight).
  • Set a default packaging option for checkout rate calculations.

The shipping cost at checkout will use the default packaging dimensions, but the actual shipping cost depends on the packaging selected when processing the order.

Does UpShip support regions outside of Puerto Rico?

Yes! UpShip supports UPS accounts in Puerto Rico and Latin American countries. As long as UPS provides services in your region, you can use UpShip for shipping.

How does insurance work in UpShip?

UpShip provides three insurance coverage options:

  • Included Coverage: Up to $100 USD per package, provided by UPS at no additional cost.
  • Full Order Coverage: Insures the full value of the order.
  • Custom Coverage: Allows you to set an insurance value higher than $100 USD for each shipment.

You can configure your preferred insurance option in the app settings.

Can I test shipping rates without charging my UPS account?

Yes! UpShip has a Test Mode feature that allows you to simulate shipping rate calculations at checkout. This helps you ensure the app is working correctly without impacting your UPS account or invoices.

How can I customize the information on my shipping labels?

In the app settings, you can:

  • Edit the sender’s name.
  • Add special details required by specific Latin American countries.
  • Overwrite the default sender address if necessary.

This feature ensures your shipping labels meet regional and legal requirements.

How do I configure UpShip in my Shopify store?

Once UpShip is installed, you‘ll need to add it to your Shipping and Delivery Settings in Shopify:

  1. Go to Settings > Shipping and Delivery in your Shopify admin.
  2. Add UpShip as a shipping option for the regions you plan to ship to.

This step is essential for UpShip to calculate and display shipping rates during checkout.

What happens if I disconnect my UPS account?

If you disconnect your UPS account, UpShip will no longer be able to calculate shipping rates or process orders. Make sure to reconnect your account in the Account Settings section of the app to resume functionality.

How do I schedule an onboarding session?

Before booking an onboarding session, you must complete the pre-onboarding form to ensure you have all required information. Once completed, you can schedule a session where we’ll walk you through the setup and answer any questions. Fill out the form here.

How do I contact support if I have issues?

If you need assistance, our support team is here to help. Reach us by:

We‘re happy to assist with installation, setup, or troubleshooting.

Customer Support

If you need help with installation, setup, or troubleshooting, our team is here to assist you.

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What Our Customers Say

  • Lencería Delux, Chile

    “I recommend it 100%, it has been the best, and the attention is magnificent. Thank you guys for all the help you have been able to give me to finally have my shipments all over the world. A million thanks.”

    January 10, 2024

Get Started with UpShip Today!

Take your shipping operations to the next level with UpShip.

INSTALL UPSHIP NOWSCHEDULE AN ONBOARDING