Online Store Management with Shopify
Online Store Management with Shopify
This service is dedicated to providing comprehensive and virtual assistance specifically for Shopify store owners. It focuses on enhancing store performance, content quality, and technical integrity, with an optional in-person meeting service for additional flexibility. The service is designed to be a complete solution for Shopify store optimization and management.
Sales Promotion and Store Management
Create/manage discount offers, update store policies, FAQs, and shipping configurations.
Visual and Content Enhancement
Add/manage banners, optimize store copywriting, and ensure up-to-date necessary pages.
Product and Store Optimization
Add or enhance product listings, organize collections/categories, and streamline store layout (up to 20 products with no more than 60 SKU’s in total per month, +$100 for 20 additional products).
Technical Support and Alerts
Address Shopify notifications, payment gateway issues, and offer content suggestions.
Develop a video library for client education and query resolution with Loom Screencast.
All services are provided virtually and our primary communication channels are WhatsApp, phone calls, and email Monday to Friday, 9 am - 4 pm with same-day response.
What’s NOT included?
Such as product images, graphic design, banners, icons, image editing or video production.
Email Campaigns or Marketing Strategies
Coding or Complex Technical Website Development
Application Installation and Configuration
Requires an additional fee depending on the app.
Frequently Asked Questions
What is the Online Store Management Service?
Our service is a virtual assistance program designed to help online store owners manage and optimize their stores. It includes sales promotion management, visual and content enhancement, product optimization, technical support, and educational resources.
How much does this service cost?
The service is offered at a monthly subscription rate of $500.
What forms of communication do you use for this service?
We primarily communicate with our clients through WhatsApp, phone calls, and email. All services are provided virtually.
Can I request in-person meetings?
Yes, in-person meetings can be arranged upon specific request but will incur an additional cost.
What is included in the $500 monthly subscription?
The subscription includes assistance with sales promotions, banner management, product and store optimization (up to 20 products with no more than 60 SKU’s in total per month, +$100 for 20 additional products), copywriting enhancement, and technical support. We also provide a video library for client education.
What is not included in the subscription?
Content creation, coding or complex technical website development, and application installation and configuration are not included (we will optimize up to 20 products with no more than 60 SKU’s in total per month, +$100 for 20 additional products). These services can be provided for an additional fee.
Can you assist with application installation for my store?
Application installation and configuration are available but not included in this package. This service is available for an additional fee.
How does the service help with product optimization?
We optimize product listings by enhancing descriptions, titles, prices, and images. We also organize products into collections and categories for better navigation.
What kind of technical support do you provide?
We address technical issues like payment gateway disconnections and notifications from Shopify. We ensure your store operates smoothly.
Do you offer any educational resources for clients?
Yes, we will create and maintain a video library covering common questions and queries, offering personalized recorded tutorials for client reference.
How flexible is the service? Can I customize it according to my needs?
While we have a standard set of services, we are open to discussing and accommodating specific needs. Customizations may affect the subscription fee.
How do I subscribe to this service?
You can subscribe directly in our website or by contacting us via email or phone. We’ll guide you through the sign-up process and service initiation.
Is this service available for all types of online stores?
Our service is specialized for Shopify stores. We focus on optimizing and managing stores on the Shopify platform, leveraging our expertise in this specific area to provide the best possible service.
What is the billing cycle for the subscription?
Our service operates on a monthly subscription model, with billing occurring every 30 days depending on the date you subscribed to the service. This ensures uninterrupted service and support for your Shopify store.
What is the cancellation policy for the service?
You can cancel your subscription at any time. To avoid charges for the upcoming month, please ensure you cancel before the monthly renewal date, which is the first of each month. Upon cancellation, services will be provided until the end of the current billing period.
Schedule a call so we can discuss your brand’s goals and needs. During our discussion, we’ll happily answer any questions you may have.