Shopify Ongoing Support

This service offers targeted virtual support exclusively for Shopify store owners, aiming to boost store performance, improve content quality, and ensure technical integrity. It's crafted as an all-encompassing solution for Shopify store optimization and management, with the added option of in-person meetings for enhanced flexibility. Billing for this refined service is based on dedicated hours purchased by the client each month. Clients have the freedom to allocate these hours to tasks of their choosing, depending on their priorities and the remaining hours available. This approach allows for customized support tailored to the unique needs of each Shopify store.

The service is offered at a monthly subscription rate of depending on the dedicated monthly hours chosen:

• $125 for 1 Hours
• $500 for 5 Hours
• $750 for 10 Hours

We primarily communicate with our clients through WhatsApp, Slack, and email. All services are provided virtually.

Yes, in-person meetings can be arranged upon specific request but will incur an additional cost.

The subscription includes assistance with sales promotions, banner management, product and store optimization, copywriting enhancement, technical support, and application installation and configuration. We also provide a video library for client education.

Content creation, coding or complex technical website development are not included. These services can be provided for an additional fee.

Application installation and configuration are included in this package.

We optimize product listings by enhancing descriptions, titles, prices, and images. We also organize products into collections and categories for better navigation.

We address technical issues like payment gateway disconnections and notifications from Shopify. We ensure your store operates smoothly.

Yes, we will create and maintain a video library covering common questions and queries, offering personalized recorded tutorials for client reference.

While we have a standard set of services, we are open to discussing and accommodating specific needs. Customizations may affect the subscription fee.

You can subscribe directly in our website or by contacting us via email or phone. We’ll guide you through the sign-up process and service initiation.

Our service is specialized for Shopify stores. We focus on optimizing and managing stores on the Shopify platform, leveraging our expertise in this specific area to provide the best possible service.

Our service operates on a monthly subscription model, with billing occurring every 30 days depending on the date you subscribed to the service. This ensures uninterrupted service and support for your Shopify store.

You can cancel your subscription at any time. To avoid charges for the upcoming month, please ensure you cancel before the monthly renewal date, which is the first of each month. Upon cancellation, services will be provided until the end of the current billing period.